When I started my career, I did a lot of high-speed documentation creation. It wasn't uncommon, in fact, for my unscrupulous boss to advertise software classes, wait to see how many people would sign up, buy the software on a Wednesday, give it to me Wednesday night, and expect me to deliver a customized, fully-illustrated manual (and teach from it!) on Thursday morning.
Yesterday, I sat down to create yet another user manual -- this time, for a multi-million dollar videoconferencing system that, remarkably, seems to have been sold to The Company without so much as an instruction book.
I admit I've been procrastinating a bit, mostly because I dreaded doing all the cutting, pasting, and writing associated with this particular project. But thanks to a remarkable new tool -- ScreenSteps -- I was able to create an attractive, comprehensive fifty-two page instruction manual ... with full-color screenshots and step-by-step procedures ... in less than five hours.*
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